Privacy Policy

The data controller is Inoveo3D, SAS registered under number 941 508 699 RCS Cannes, whose registered office is located at 3 Rue Saint-Jacques, App.3310, 06250 Mougins, France.

Main contact: contact@spotin360.com

Spot'in 360 is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store and protect your personal information when you use our website and services.

By using our services, you accept the practices described in this privacy policy. If you do not accept these practices, please do not use our services.

3.1 Data provided directly

• First and last name
• Email address
• Phone number
• Postal address
• Billing information
• Content of messages and communications

3.2 Data collected automatically

• IP address
• Browser type and version
• Operating system
• Pages visited and visit duration
• Geolocation data (if authorized)
• Cookies and similar technologies

We use your personal data to:

• Provide and improve our services
• Process your requests and orders
• Contact you about our services
• Personalize your user experience
• Analyze the use of our site
• Comply with our legal obligations
• Prevent fraud and ensure security

We process your personal data on the basis of:

• Consent: When you give us your explicit consent
• Contract performance: To provide the requested services
• Legitimate interest: To improve our services and prevent fraud
• Legal obligation: To comply with applicable regulations

We never sell your personal data. We may share your information with:

• Our service providers (hosting, payment, support)
• Competent authorities if required by law
• In case of merger, acquisition or sale of assets

All our partners are required to comply with this privacy policy and applicable data protection regulations.

We implement appropriate security measures to protect your personal data against unauthorized access, modification, disclosure or destruction.

These measures include:

• SSL/TLS encryption for transmissions
• Secure storage on protected servers
• Restricted access to personal data
• Continuous system monitoring
• Staff training on data protection

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your data
• Right of rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to data portability: Retrieve your data in a structured format
• Right to object: Object to the processing of your data
• Right to restriction: Restrict the processing of your data

To exercise these rights, contact us at: contact@spotin360.com

9.1 What is a cookie?

A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit our website. Its purpose is to collect information about your browsing to improve your user experience, ensure payment security, and facilitate certain features.

9.2 Types of cookies used

• Strictly necessary cookies: essential for browsing the site, accessing secure content and making payments (e.g. Stripe)
• Analytics cookies: via Google Analytics to analyze site usage, pages visited, session duration, etc.
• Functional cookies: allow to remember your browsing preferences (language, last visited scene, zoom, etc.) and may involve local storage (localStorage / sessionStorage)

9.3 Consent

During your first visit, a banner informs you of the use of cookies. You can accept or refuse all or part of the cookies. Consent is stored for a maximum period of 6 months. You can change your choice at any time.

9.4 Cookie Management

You can manage your preferences:

• via the 'Manage my cookies' button on the site
• or via your browser settings

Refusing cookies may result in the unavailability of certain features, particularly related to personalization or secure payment.

9.5 Retention Period

Cookies are stored for a maximum period of 13 months from their deposit. The collected data is anonymized as much as possible and used only for internal purposes.

We retain your personal data only for the time necessary for the purposes for which it was collected:

• Account data: For the duration of your account + 3 years
• Billing data: 10 years (legal obligation)
• Navigation data: 13 months maximum
• Support data: 3 years after the last interaction

We may modify this privacy policy at any time. Significant changes will be notified to you by email or via our website. We encourage you to consult this page regularly.

Last update: January 15, 2025